Service Agreement
This agreement sets out the terms and conditions governing your use of CardPay banking and financial services
Fair and clear terms that protect the rights of all parties
Comprehensive legal protection in accordance with local and international laws
Clear definition of responsibilities and obligations for each party
By accessing or using our services, you agree to be bound by these terms and conditions. If you do not agree to any of these terms, please do not use our services.
Eligibility Requirements:
- You must be an adult (18 years or older)
- You must be a resident of Saudi Arabia
- You must provide accurate and truthful information
We provide a comprehensive range of digital banking and financial services designed to meet your diverse financial needs.
Core Services
- Credit card issuance and management
- Digital financial transactions
- Electronic payment services
- Bank account management
Additional Services
- 24/7 customer service
- Security and transaction alerts
- Detailed financial reports
- Rewards and loyalty programs
Account Security
- Maintain password confidentiality
- Do not share account information
- Report suspicious activity immediately
- Update personal information regularly
Responsible Use
- Use services for legitimate purposes only
- Comply with all applicable laws
- Do not abuse the system
- Respect others' rights
We are committed to complete transparency in all fees and charges associated with our services.
Fee Structure:
Basic Fees
- Card issuance fees
- Annual maintenance fees
- International transaction fees
Additional Fees
- Late payment fees
- Over-limit fees
- Special service fees
To the extent permitted by law, our liability is limited according to the following terms:
Direct Damages
Our liability is limited to the value of actual direct losses
Indirect Damages
We are not liable for indirect or incidental damages
Termination by Customer
You may terminate our services at any time with 30 days' prior notice
- Payment of all outstanding amounts
- Return of cards
- Account closure
Termination by Company
We reserve the right to terminate services in case of terms violation
- Violation of terms and conditions
- Fraudulent or suspicious activity
- Non-payment